18th Int. Conference on Business Process Management (BPM 2020)

Accepted Papers


You can download the proceedings from:

Research track

  • Amy Van Looy: Adding Intelligent Robots to Business Processes: A Dilemma Analysis of Employees’ Attitudes.

  • Daniel Schuster and Sebastiaan J. van Zelst: Online Process Monitoring Using Incremental State-Space Expansion: An Exact Algorithm

  • Raffaele Conforti, Marcello La Rosa, Arthur H.M. ter Hofstede and Adriano Augusto: Automatic Repair of Same-Timestamp Errors in Business Process Event Logs

  • Simon Remy, Luise Pufahl, Jan Philipp Sachs, Erwin Böttinger and Mathias Weske: Event Log Generation in a Health System: a Case Study

  • Charon Abbott, Wasana Bandara, Paul Mathiesen, Erica French and Mary Tate: A typological framework of process improvement project stakeholders

  • Mahi Ismail and Ralf Klischewski: BP-IT Alignment in SMEs: a Game-based Learning Approach to Increase Stakeholders Maturity

  • Tobias Heindel and Ingo Weber: Incentive Alignment of Business Processes

  • Florian Stertz, Stefanie Rinderle-Ma and Juergen Mangler: Analyzing Process Concept Drifts Based on Sensor Event Streams During Runtime

  • Stephan A. Fahrenkrog-Petersen, Han van der Aa and Matthias Weidlich: PRIPEL: Privacy-Preserving Event Log Publishing Including Contextual Information

  • Anna Kalenkova, Artem Polyvyanyy and Marcello La Rosa: A Framework for Estimating Simplicity of Automatically Discovered Process Models Based on Structural and Behavioral Characteristics

  • Sönke Knoch, Shreeraman Ponpathirkoottam and Tim Schwartz: Video-to-Model: Unsupervised Trace Extraction from Videos for Process Discovery and Conformance Checking in Manual Assembly

  • Jelmer Jan Koorn, Xixi Lu, Henrik Leopold and Hajo A. Reijers: Looking for Meaning: Discovering Action-Response-Effect Patterns in Business Processes

  • Vanessa Felch and Björn Asdecker: Quo vadis, Business Process Maturity Model? Learning from the Past to Envision the Future

  • Arik Senderovich, Joop J. Schippers and Hajo A. Reijers: Socially-Aware Business Process Redesign

  • Luis Quishpi, Josep Carmona and Lluís Padró: Extracting Annotations from Textual Descriptions of Processes

  • Lukas-Valentin Herm, Kevin Fuchs, Alexander Helm, Adrian Hofmann, Florian Imgrund, Christian Janiesch and Axel Winkelmann: A Consolidated Framework for Implementing Robotic Process Automation Projects

  • Amine Abbad Andaloussi, Christopher J. Davis, Andrea Burattin, Hugo A. López, Tijs Slaats and Barbara Weber: Understanding Quality in Declarative Process Modeling Through the Mental Models of Experts

  • Fabrizio Maria Maggi, Marco Montali, Rafael Peñaloza and Anti Alman: Extending Temporal Business Constraints with Uncertainty

  • Farbod Taymouri, Marcello La Rosa, Sarah Erfani, Zahra Dasht Bozorgi and Ilya Verenich: Predictive Business Process Monitoring via Generative Adversarial Nets: The Case of Next Event Prediction

  • Michael Rosemann: Explorative Process Design Patterns

  • Renuka Sindhgatta, Catarina Moreira, Chun Ouyang and Alistair Barros: Exploring Interpretable Predictive Models for Business Processes

  • Dominik Andreas Fischer, Kanika Goel, Robert Andrews, Chrisopher Gerhard Johannes van Dun, Moe Thandar Wynn and Maximilian Röglinger: Enhancing Event Log Quality: Detecting and Quantifying Timestamp Imperfections

  • Florian Richter, Janina Sontheim, Ludwig Zellner and Thomas Seidl: TADE: Stochastic Conformance Checkingusing Temporal Activity Density Estimation

  • Andreas Metzger, Tristan Kley and Alexander Palm: Triggering Proactive Business Process Adaptations via Online Reinforcement Learning

  • Philip Noppen, Iris Beerepoot, Inge van de Weerd, Mathieu Jonker and Hajo A. Reijers: How to Keep RPA Maintainable?

  • Owen Keates, Moe Thandar Wynn and Wasana Bandara: A Multi Perspective Framework for Enhanced Supply Chain Analytics

  • Silvio Ghilardi, Alessandro Gianola, Marco Montali and Andrey Rivkin: Petri Nets with Parameterised Data: Modelling and Verification

RPA Forum

  • Yara Rizk, Scott Boag, Vatche Isahagian, Rania Khalaf, Yasaman Khazaeni, Vinod Muthusamy and Merve Unuvar: Conversational Digital Assistant for Intelligent Process Automation

  • Johannes Viehhauser: Is Robotic Process Automation becoming intelligent? Early evidence of influences of Artificial Intelligence on Robotic Process Automation

  • Simone Agostinelli, Marco Lupia, Andrea Marrella and Massimo Mecella: Automated Generation of Executable RPA Scripts from User Interface Logs

  • Maximilian König, Leon Bein, Adriatik Nikaj and Mathias Weske: Integrating Robotic Process Automation into Business Process Management

  • Rehan Syed and Moe Wynn: How to Trust a Bot: An RPA User Perspective

  • Antonio Martínez Rojas, Irene Barba Rodríguez and José González Enriquez: Towards a taxonomy of Cognitive RPA Components

  • José Manuel López Carnicer, Carmelo Del Valle Sevillano and José González Enríquez: An OpenSource Logger for the Analysis of RPA Projects

  • Rafael Cabello Ruíz, María José Escalona Cuaresma and José González Enríquez: Beyond the Hype: RPA Horizon for Robot-Human interaction

  • Christian Wellmann, Matthias Stierle, Sebastian Dunzer and Martin Matzner: A framework for evaluating the suitability of process activities for robotic process automation

  • Tathagata Chakraborti, Vatche Ishakian, Rania Khalaf, Yasaman Khazaeni, Vinod Vinod Muthusamy, Yara Rizk and Merve Unuvar: From Robotic Process Automation to Intelligent Process Automation

Blockchain Forum

  • Marcel Müller, Nadine Ostern and Michael Rosemann: Silver Bullet for all Trust Issues? Blockchain-based Trust Patterns for Collaborative Business Processes

  • Kamran Mammadzada, Mubashar Iqbal, Fredrik Milani, Luciano García-Bañuelos and Raimundas Matulevičius: Blockchain Oracles: A Framework for Blockchain-Based Applications

  • Roman Mühlberger, Stefan Bachhofner, Eduardo Castelló Ferrer, Claudio Di Ciccio, Ingo Weber, Maximilian Wöhrer and Uwe Zdun: Foundational Oracle Patterns: Connecting Blockchain to the Off-chain World

  • Ruben Post, Stijn Kas and Koen Smit: The Role of Modeling in Blockchain Process Design

  • Jan Ladleif, Ingo Weber and Mathias Weske: External Data Monitoring Using Oracles in Blockchain-Based Process Execution

Industry Forum

  • Jens Brunk, Caroline Methner, Ann-Kristin Cordes, Sven Thiermann and Tobias Goerke: Trace Clustering for an Online Freight Exchange at TIMOCOM

  • Merih Seran Uysal, Sebastiaan J. van Zelst, Tobias Brockhoff, Anahita Farhang Ghahfarokhi, Mahsa Pourbafrani, Ruben Schumacher, Sebastian Junglas, Günther Schuh and Wil M.P. van der Aalst: Process Mining for Production Processes in the Automotive Industry

  • Behshid Behkamal, Asef Pourmasoomi, Mehdi Akbarian Rastaghi, Mohsen Kahani, Hamid Reza Motahari-Nezhad, Mohammad Allahbakhsh and Issa Najafi: Geo-Enabled Business Process Modeling

  • Antonio Manuel Gutierrez, Christoph Ruhsam, Simon Fallmann, Anna Shadrina and Gerhard Zucker: Energy-KPI tracking in building construction processes using Adaptive Case Management

  • Wesley Santos, Flavia Santoro, Vinicius Abreu and Leandro Barral: Process Mining Applied to Process Redesign in a Domestic Navigation Business Company

  • Wasana Bandara, John Merideth and Elizabeth Holmes: ‘Means’ for achieving process modelling success: Insights from a large Australian bank

  • Johannes Tenschert and Michelle Hormesch: Flexibility, Adherence and Guidance for Regulated Processes with Case Management

  • Felipe Masana, Wasana Bandara and Joanne Allbutt: Enhancing communication of complex services through process modelling practices: Insights from an Australian Higher Education Institution

BPM Forum

  • Brian Letts and Vu Tran: IT Culture and BPM Adoption in Organizations

  • Konstantinos Traganos, Dillan Spijkers, Paul Grefen and Irene Vanderfeesten: Dynamic Process Synchronization using BPMN 2.0 to Support Buffering and (Un)Bundling in Manufacturing

  • Andreas Brönnimann: A causal mechanism approach to explain business process adoption and rejection phenomena

  • Vincenzo Pasquadibisceglie, Annalisa Appice, Giovanna Castellano and Donato Malerba: Predictive Process Mining meets Computer Vision

  • Silvia Bogea Gomes, Paulo Pinto, Flavia Maria Santoro and Miguel Mira da Silva: Digital Transformation and Business Process Innovation: A Car Rental Company Case Study

  • Konrad Schneid, Sebastian Thöne and Herbert Kuchen: Feature Development in BPMN-based Process-Driven Applications

  • Stephen Pauwels and Toon Calders: Bayesian Network based Predictions of Business Processes

  • Bastian Wurm and Jan Mendling: A Theoretical Model for Business Process Standardization

  • Williams Rizzi, Chiara Di Francescomarino and Fabrizio Maria Maggi: Explainability in Predictive Process Monitoring: When Understanding Helps Improving

  • Marwa Elleuch, Oumaima Alaoui Ismaili, Nassim Laga, Walid Gaaloul and Boualem Benatallah: Discovering Activities from Emails Based on Pattern Discovery Approach

  • Jari Peeperkorn, Seppe Vanden Broucke and Jochen De Weerdt: Conformance checking using activity and trace embeddings

  • Stephan Haarmann and Mathias Weske: Shared Data Objects in Business Processes: Semantics and Implications

  • Han van der Aa, Karl Johannes Balder, Fabrizio Maria Maggi and Alexander Nolte: Say It In Your Own Words: Defining Declarative Process Models Using Speech Recognition

  • Adrian Rebmann, Jana-Rebecca Rehse, Mira Pinter, Marius Schnaubelt, Kevin Daun and Peter Fettke: IoT-Based Activity Recognition for Process Assistance in Human-Robot Disaster Response

  • Majid Rafiei and Wil M.P. van der Aalst: Privacy-Preserving Data Publishing in Process Mining

  • Sven Weinzierl, Sebastian Dunzer, Sandra Zilker and Martin Matzner: Prescriptive Business Process Monitoring for Recommending Next Best Actions

  • Rehan Syed, Sander J.J. Leemans, Rebekah Eden and Joos A.C.M. Buijs: Process mining adoption: A technology continuity versus discontinuity perspective

  • Wasana Bandara, Amy Van Looy, John Merideth and Lara Meyers: Holistic Guidelines for Selecting and Adapting BPM Maturity Models (BPM MMs)

  • Akhil Kumar and Siyuan Liu: Analyzing a Helpdesk Process through the Lens of Actor Handoff Patterns

Demos & Resources

  • Peyman Badakhshan, Jerome Geyer-Klingeberg, Muhammad El-Halaby, Thomas Lutzeyer and Gabriela Vianna Lembo Affonseca: Celonis Process Repository: A Bridge between Business Process Management and Process Mining

  • Gamal Elkoumy, Stephan A. Fahrenkrog-Petersen, Marlon Dumas, Peeter Laud, Alisa Pankova and Matthias Weidlich: Shareprom: A Tool for Privacy-Preserving Inter-Organizational Process Mining

  • Mahsa Pourbafrani and Wil M.P. van der Aalst: PMSD: Data-Driven Simulation Using System Dynamics and Process Mining

  • Steffen Schuhmann, Jana-Rebecca Rehse, Sebastian Baumann and Peter Fettke: Interactive Process Clustering with t-SNE

  • Thomas Vogelgesang, Janina Nakladal, Jerome Geyer-Klingeberg and Peyman Badakhshan: Dynamic Pattern-based Case Filters using Regular Expressions

  • Majid Rafiei and Wil M.P. van der Aalst: Practical Aspect of Privacy-Preserving Data Publishing in Process Mining

  • Andrea Burattin, Martin Eigenmann, Ronny Seiger and Barbara Weber: MQTT-XES: Real-time Telemetry for Process Event Data

  • Volodymyr Leno, Stanislav Deviatykh, Artem Polyvyanyy, Marcello La Rosa, Marlon Dumas and Fabrizio Maggi: Robidium: Automated Synthesis of Robotic Process Automation Scripts from UI Logs

  • Tobias Seyffarth and Kai Raschke: BCIT: A Tool to Recommend Compliant Business Processes based on Process Adaption

  • Karolin Winter, Manuel Gall and Stefanie Rinderle-Ma: RegMiner: Taming the Complexity of Regulatory Documents for Digitalized Compliance Management

  • Florian Stertz, Karolin Winter and Stefanie Rinderle-Ma: SVIPEX: A Web Service for Discovering and Visualizing Instance Spanning Constraints based on Process Execution Logs

  • Anti Alman, Karl Johannes Balder, Fabrizio Maria Maggi and Han van der Aa: Declo: A Chatbot for User-friendly Specification of Declarative Process Models

  • Johannes Tenschert and Sophia Marmaridis: Pertuniti: Subprocess modeling and hierarchic case management

Workshop on Security and Privacy-enhanced Business Process Management

  • Rashid Zaman, Marwan Hassani and Boudewijn Van Dongen: Data Minimisation as Privacy and Trust Instrument in Business Processes

  • Michael Verdonck and Geert Poels: Decentralized Data Access with IPFS and Smart Contract Permission Management for Electronic Health Records

  • Joosep Simm, Jamie Steiner and Ahto Truu: Verifiable Multi-Party Business Process Automation

Workshop on Social and Human Aspects of Business Process Management

  • Pooria Jafari and Amy Van Looy: A Classification of Digital-Oriented Work Practices.

  • Olivier Hotel: Competency Cataloging and Localization to Support Organizational Agility in BPM

  • Johannes Tenschert, Willi Tang and Martin Matzner: Enterprise System Capabilities for Organizational Change in the BPM Life Cycle

  • Egon Lüftenegger and Selver Softic: SentiProMo: A Sentiment Analysis-enabled Social Business Process Model Tool

Workshop on Business Processes Meet the Internet-of Things

  • Lukas Malburg, Ronny Seiger, Ralph Bergmann and Barbara Weber: Using Physical Factory Simulation Models for Business Process Management Research

  • Ivan Compagnucci, Flavio Corradini, Fabrizio Fornari, Andrea Polini, Barbara Re and Francesco Tiezzi: Modelling Notations for IoT-Aware Business Processes: a Systematic Literature Review

Workshop on Artificial Intelligence for Business Process Management

  • Alexander J. Chambers, Amy M. Stringfellow, Ben B. Luo, Sophie J. Underwood, Tony G. Allard, Ian A. Johnston, Sarah Brockman, Leslie Shing, Allan Wollaber and Courtland Vandam: Automated Business Process Discovery from Unstructured Natural-Language Documents

  • Matteo Zavatteri, Romeo Rizzi and Tiziano Villa: On the Complexity of Resource Controllability in Business Process Management

  • Prerna Agarwal, Daivik Swarup, Sushruth Prasannakumar, Sampath Dechu and Monika Gupta: Unsupervised Contextual State Representation for Improved Business Process Models

  • Gyunam Park and Wil M. P. van der Aalst: A General Framework for Action-Oriented Process Mining

  • Aleš Zebec and Mojca Indihar Štemberger: Conceptualizing a Capability-Based View of Artificial Intelligence Adoption in a BPM Context

  • Tathagata Chakraborti, Shubham Agarwal, Yasaman Khazaeni, Yara Rizk and Vatche Ishakian: D3BA: A Tool for Optimizing Business Processes Using Non-Deterministic Planning

  • Sven Weinzierl, Sandra Zilker, Jens Brunk, Kate Revoredo, Martin Matzner and Jörg Becker: XNAP: Making LSTM-based Next Activity Predictions Explainable by Using LRP

  • Mahnaz Sadat Qafari and Wil van der Aalst: Root Cause Analysis in Process Mining Using Structural Equation Models

  • Monika Gupta, Prerna Agarwal, Tarun Tater, Sampath Dechu and Alexander Serebrenik: Analyzing Comments in Ticket Resolution to Capture Underlying Process Interactions

Workshop BPM in the era of Digital Innovation and Transformation

  • Fredrik Milani and Kristin Kamilla Kirss: Using Blockchain Technology to Redesign Know Your Customer Processes within the Banking Industry

  • Syed Mehtab Alam, Patrick Dallasega, Elisa Marengo, Werner Nutt and Arif Ur Rahman: Increasing Control in Construction Processes: the Role of Digitalization

Workshop on Business Process Intelligence

  • Lisa Luise Mannel, Yannick Epstein and Wil van der Aalst: Improving the State-Space Traversal of the eST-Miner by Exploiting Underlying Log Structures

  • Hans Weytjens and Jochen De Weerdt: Process Outcome Prediction: CNN vs. LSTM (with Attention)

  • Mohammadreza Fani Sani, Mathilde Boltenhagen and Wil M.P. van der Aalst: Prototype Selection using Clustering and Conformance Metrics for Process Discovery

  • Gert Janssenswillen, Benoît Depaire and Christel Faes: Enhancing Discovered Process Models usingBayesian Inference and MCMC

  • Sebastiaan J. van Zelst and Yukun Cao: A Generic Framework for Attribute-Driven Hierarchical Trace Clustering

Workshop on DEClarative, DECision and Hybrid approaches to processes

  • Konstantinos Varvoutas and Anastasios Gounaris: Evaluation of Heuristics for Product Data Models

  • Stephan Haarmann and Mathias Weske: Data Object Cardinalities in Flexible Business Processes

  • Vedavyas Etikala, Ziboud Van Veldhoven and Jan Vanthienen: Tex2Dec: Extracting Decision Dependencies from Natural Language Text for Automated DMN Decision Modelling

  • Leandro Galrinho, Joäo Costa Seco, Søren Debois, Thomas Hildebrandt, Hákon Normann and Tijs Slaats: ReDa: Reactive Data-driven Processes in neo4j

BPM Dissertation Award

  • Adriano Augusto: Accurate and Efficient Discovery of Process Models from Event Logs - Extended Abstract

  • Fernanda Gonzalez-Lopez: Business Process Architecture Design Based on Domain Models

  • Jana-Rebecca Rehse: Leveraging Artificial Intelligence for Business Process Management - A Contribution to Reference Model Mining, Predictive Process Monitoring and Process Discovery

  • Attila Imre Katona: Risk-Based Statistical Process Control

  • Suhrid Satyal: Business Process Improvement with Performance-Based Sequential Experiments - Extended Abstract

  • Gert Janssenswillen: Unearthing the Real Process Behind the EventData: The Case for Increased Process Realism

  • Monika Gupta: Improving Software Maintenance Ticket Resolution Using Process Mining

  • Piotr Wisniewski: Business Process Composition. Planning with Constraint

  • Louis Püschel: Products and Processes in the Age of the Internet of Things

  • Stephan Kuehnel: Economic Assessment and Analysis of Business Process Compliance: An Approach based on Basic Control Flow Patterns and Extensible Event Streams - Extended Abstract

Doctoral Consortium

  • Anbumunee Ponniah: Ontology-based Business Process Chaining in Heterogeneous Systems

  • Patrizio Bellan: Process Extraction from Natural Language Text

  • Kristoffer Holm: Application of Blockchain in the Wind Industry